Contact Us

We are glad you are here. AgentPress is run by a small team, and we are happy to help you get the most out of our web scraping tools. Support is handled by email, so send us a note and we will take it from there.

How to reach us

One inbox handles everything — support, privacy requests, and legal notices alike:

• Email us at j@agentai.press for questions about tools, runs, sign-in, license keys, quotas, or your account.
• Privacy requests — access, correction, or deletion of your personal data, and other questions covered in our Privacy Policy — go to the same address; just mention "privacy" in the subject.
• Legal notices and matters relating to our Terms of Service can also be sent there.

Note that no-reply@agentai.press is an automated, send-only address we use to deliver your sign-in codes and license keys — please don't reply to it; write to j@agentai.press instead. AgentPress is operated from Pakistan, and support is email-based only. We do not offer phone or live-chat support at this time.

Response times

We typically reply within 1–2 business days. Complex issues, especially those involving billing or a specific job, may take a little longer while we look into the details. Sending the right information the first time (see below) is the fastest way to a resolution.

Before you email

Many common questions are already answered on our legal pages. How the 5-minute free trial works and what happens when it ends, how per-minute and daily run limits apply, and how to activate a license key are all covered in our Terms of Service. It is often the quickest way to get unstuck, so it is worth a look before you write in.

Reporting a run problem

If a tool returned unexpected results, failed, or came back empty, please include a few details so we can reproduce what you saw:

• The tool name you ran (for example, the specific scraper from our catalog).
• The input you submitted — the search term, URL, or other values you entered in the form or passed to the API.
• Roughly when you ran it (date and approximate time), which helps us match your job in our logs.

Keep in mind that our tools collect publicly available data only, and results depend on what the target site exposes at the time of the run — so completeness and availability are not guaranteed. If a run looks off, these details let us tell quickly whether it is a bug on our side or a change on the target site. Note that scraped results are stored transiently and pruned automatically after about 7 days, so reach out promptly if you need us to look at a specific job.

Billing and license questions

Payments are processed by Polar, our third-party merchant of record, and license keys are issued to you by email. For anything involving a payment, activation, or refund, please include:

• The email address you used at checkout, in case it differs from the one on your AgentPress account.
• Your Polar order reference from your receipt, which helps us locate the transaction.

Remember that a license key is tied to a single account and cannot be reused on a second one. If your key has not arrived, or activation is not flipping your account to the paid plan with 500 runs/day, write to j@agentai.press and we will sort it out. For questions about eligibility and how refunds work, see our Refund Policy.

Related pages

For the full details behind our service, please see the Terms of Service, Privacy Policy, Refund Policy, and Cookie Policy. Whenever you are unsure who to write to, j@agentai.press is always a safe starting point, and we will pass your message along to the right place.

This page was last updated on August 10, 2026.